Frequently Asked Questions
Who Are We?
We are a small handcrafted soap and sundry shop. We provide an small line of natural soaps, mixtures, lotion bars, lip balms, bath salts, bath herbs, bath bombs and perfume oils to the discerning client. We also provide a base of raw ingredients and containers to the customer who wants to create their own mixtures.
How do I order?
Simply add items to cart, then you will be processed through the pay pal or square system. You do not have to be a registered member of either. All information is kept confidential, we never see your secure information. After you place your order we will send you a confirmation with accurate shipping information. We will then process your order and send you a shipping confirmation with tracking information when available.
Where do you ship?
Currently we ship within the united states and its provinces only. We hope to be able to expand our ability to mail to other countries in the near future.
Do you accept returns?
Do to the hygenic nature of our product offerings, we do not accept returns. If you have questions or concerns about your order, please contact us through our contact page. We will work with you to resolve any order issues that may arise. Contact us within 15 days of receiving order. If it is past this grace period we will assume that everything associated with your order is satisfactory. Please save all packing materials, have name and order number handy to reference order when contacting us.
Does the aroma of items scented with pure essential oils last?
When scenting with essential oils the aim is not to “overpower” with aroma but to enhance with a subtle, soft aroma similar to what you might find in nature. Essential oils are the natural steam distilled essences of plant material. As such they are very precious and volatile by nature. They do not stay for long periods of time, as some synthetic fragrance oils do.
*Our products are intended for external use only. The information we provide on this website is for educational purposes only. The statements have not been evaluated by the FDA. The information we provide is not intended to treat, cure or diagnose any medical condition. We do not make any medical claims. Please seek a medical professional about any health concerns.